Here are the most common reasons you might be unable to log in to Sweet Kudos. No worries, a solution exists, and Kudos will start popping in.
- After clicking the “Sign in with Slack” button, select the proper Slack workspace where the Sweet Kudos app is added. If you’re part of multiple Slack workspaces, choose the right one from the drop-down menu at the top right corner.
- Individuals designated as channel or multi-channel guests cannot utilize the Login with Slack feature. You can see if someone is a guest on your Slack admin page here: https://www.slack.com/admin.
- Signing in with Slack is disabled for people in your Slack. You can turn it on here: https://www.slack.com/apps/manage/permissions