Users can redeem a reward by clicking the Redeem button on the Reward screen inside the Sweet Kudos app or the Sweet Kudos Bot for Slack screen.
![](https://sweetkudos.com/wp-content/uploads/2024/02/image-7-1024x508.png)
Once the user has claimed the reward, their Kudos balance will be deducted by the amount corresponding to the price of the reward. Subsequently, the workspace admin will receive a notification indicating that someone has requested to redeem a reward.
![](https://sweetkudos.com/wp-content/uploads/2024/02/image-8-1024x352.png)
Admin needs to approve reward and change the status of the Reward request from Pending to approved.
![](https://sweetkudos.com/wp-content/uploads/2024/02/image-10-1024x332.png)
Once the Reward request is approved, the user who has requested the reward should get an updated request status and Redemption instructions.
![](https://sweetkudos.com/wp-content/uploads/2024/02/image-11-1024x573.png)
User will also get an email with instructions on how to claim a reward.
Admins can reject reward requests and change the status of the reward request to reject.